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Frequently Asked Questions

  • HP "National Travel Support" discount is available from the dedicated plan.

    1/10 to 3/12 Only for overnight stays【Nationwide travel support plan】
    If you would like a discount, please be sure to reserve a special planContinue reading
  • Transfer to Snow Monkey (Jigokudani Monkey Park)

    There is no shuttle service from our hotel to Jigokudani Monkey Park.
    A bus is available from Yudanaka Station, which is a 5-minute walk awaContinue reading
  • Is it a source of sinks?

    In this facility, you can enjoy natural hot spring, including your own source.

    Please enjoy Yudanaka Onsen here, which boasts a large amouContinue reading
  • Is there a sauna at the bathhouse?

    Sauna is also located in the public bath with both men and women.
    (It will be until 12 o'clock in the evening to prevent danger)
  • Is there a parking lot?

    The private parking lot of the hotel is about 80 places.You can use it free of charge.Please do not mind the parking lot and enjoy the sightContinue reading
  • Will you keep my luggage after check out?

    Of course before check-in,
    We will take care of your luggage even after checkout.
    Please enjoy neighboring sightseeing casually.
  • Is the hot spring a natural hot spring?

    A new hot spring (self-source), which newly released in March 2007,
    Sulfur-containing sodium · calcium sulfate salt chloride spring (Weakly Continue reading
  • Please tell me about spring fountain indication

    The hot spring in our hotel is a weakly alkaline hypotonic high spring hot spring,
    "Neuralgia · Muscle pain · Arthralgia · Frozen shoulder ·Continue reading
  • Please tell me about Contraindications

    "Acute illness (especially with fever) · Active tuberculosis · Malignant tumor · Heavy heart disease · Respiratory insufficiency · Liver faiContinue reading
  • Is there a place to save money?

    The closest cashier in the hotel is as follows.
    ·post office(5 minutes on foot)
    ·Hachiji Bank(5 minutes on foot)
    ·Nagano Shinkin Bank(10 minContinue reading
  • If you feel sick,

    There is a general hospital in the car in 15 minutes.
    Please consult the front desk when you feel sick during your stay.I will arrange it.
  • Can I stay with children?

    Of course you can stay.
    We would be pleased if you could choose our hotel for your memories of your family trip.
    Family trips are okay?
  • Can you stay with pets?

    I'm sorry.
    We are refusing to share the pet's room.
    You can not keep your pets with you as they are.
    Nearby pet-acceptable inn has.
  • What is the point of note when visiting in winter?

    There is a possibility of snow accumulating from mid December.
    Please visit us by tire chain necessarily.
    Also, please note that you may be Continue reading
  • Is there a shuttle? (Nagano Dentetsu Yudanaka Station the case of Nagano Dentetsu Yudanaka Station)

    There is no pick-up.
    This facility is located in the inn town which continues from Yudanaka Station.
    Since it is 3 minutes on foot, please Continue reading
  • Is there a timetable for the bus service?

    We are preparing at the front desk.
    From Nagano Dentetsu Yudanaka Station 3-minute walk from the hotel,
    You can also use for Obuse sightseeiContinue reading
  • Can I go to the room with my lower foot as it is?

    The hotel entrusts to the customer himself the lower leg to the lower foot box.
    Because we try our best in the facility, there are few peoplContinue reading
  • Is there a toilet in the room?

    All the rooms have a toilet.
    It is a toilet with some shower.
  • When is the best time to see autumn leaves?

    It will be at the best time from the beginning of October to the beginning of November every year."Issa no Sampomichi" is full Issa no SampoContinue reading
  • When is the best time to see cherry blossoms?

    It will be the best time to visit from the end of April every month for about a month.
    Peace Kannon 15-minute walk from the hotel, is a recoContinue reading
  • About strawberry hunting

    Strawberry picking can be enjoyed from the end of March until the middle of May.The place is Shiga Agri Park, which is 5 minutes by car fromContinue reading
  • Iiyama◆Rape blossoms

    It is best time to visit every year from the beginning of May to the end of May.
    It is a 20-minute drive from the hotel.
  • Nakano City◆Rose Park(Ippongi Park)

    You can see some of the most rose varieties in Japan.
    "Rose Festival" to be held in late June every year is a must-see!
    Because it is a cherContinue reading
  • About firefly spots

    It is a firefly season around mid July every year.
    Genji who lives in the highest place in Japan is fantastic.

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